Shipping policy
Last Updated: October 21, 2025
Thank you for shopping with Le Monet LLC. We’re committed to providing a smooth and reliable shipping experience for all of our customers. Please review our shipping policy below to understand how and when your order will arrive.
1. ORDER PROCESSING TIME
- Orders are typically processed within 1–3 business days after your order is placed.
- Processing time may be slightly longer during peak seasons, product launches, or promotions.
- Orders placed on weekends or holidays will begin processing the next business day.
2. SHIPPING METHODS & ESTIMATED DELIVERY
We currently ship within the United States. All orders are shipped from California.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen circumstances.
3. ORDER TRACKING
- Once your order ships, you’ll receive a shipping confirmation email with your tracking number.
- Tracking updates may take up to 24 hours to appear after shipment.
4. SHIPPING ADDRESS POLICY
- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If you need to update your address after placing an order, contact us immediately at lemonetbeauty@gmail.com. Address changes cannot be guaranteed once an order has been processed.
5. LOST OR DAMAGED PACKAGES
- We are not responsible for packages lost or stolen after delivery has been confirmed by the carrier.
- If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date so we can help file a claim with the carrier.
To report an issue, email lemonetbeauty@gmail.com with your order number and details.
6. SHIPPING RESTRICTIONS
- At this time, we only ship within the United States.
- We do not currently ship to P.O. Boxes, APO/FPO addresses, or internationally.
- Certain products may have additional shipping restrictions based on regulations or ingredients.
7. PRE-ORDERS & BACKORDERS
- If an item is on pre-order or backorder, the estimated shipping time will be noted on the product page.
- Your order will ship once the item is back in stock.
8. CONTACT US
If you have any questions about your order or shipping, please contact us:
Le Monet LLC
📧 lemonetbeauty@gmail.com
📞 (925) 289-8677
📍 CA 94588, United States
Thank you for supporting Le Monet. We appreciate your business and can’t wait for you to receive your order!