Privacy Policy

Last Updated: October 21, 2025

This Privacy Policy explains how Le Monet LLC ("Le Monet," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from our websites, mobile pages, emails, or other online properties that link to this Policy (collectively, the "Site"), or otherwise interact with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

Note on our name: Our legal entity is Le Monet LLC. In this Policy we also refer to ourselves as “Le Monet.” References to “Le Monet” include our legal entity, Le Monet LLC.

1) INFORMATION WE COLLECT

We collect information in three main ways: (a) you provide it to us; (b) we collect it automatically; and (c) we receive it from third parties or service providers.

A. Information You Provide

Depending on how you interact with us, we may collect:

• Identifiers & Contact Details – name, email address, phone number, shipping/billing address.
• Account Information – username, password, and related profile details if you create an account.
• Order & Payment Details – products purchased, order history, and limited payment details (payment card info is processed by our third‑party payment processor; we do not store full card numbers).
• User Content – product reviews, survey responses, photos, social handles, messages to customer support.
• Preferences – marketing preferences, product interests, shade/tone/type information you choose to provide for product recommendations.

B. Information Collected Automatically

When you use the Site, we and our service providers automatically collect:

• Device/Usage Information – IP address, device type, browser type, operating system, language, referring/exit pages, pages viewed, links clicked, time spent, and approximate location (e.g., city/region).
• Online Activity Data – via cookies, pixels, tags, SDKs, and similar technologies, including cart events, session data, and interaction with emails (opens/clicks). See Cookies & Tracking below.

C. Information from Third Parties

We may receive information about you from:

• Ecommerce and Marketing Platforms (e.g., Shopify for store operations; email/SMS platforms for communications; review apps for collecting and displaying reviews).
• Analytics and Advertising Partners that provide aggregated insights or audience information (e.g., ad networks, performance measurement partners).

We may combine information we receive from multiple sources to operate our services and improve your experience.

2) HOW WE USE INFORMATION

We use the information we collect for the following purposes:

1. Provide and Improve the Site – process orders and payments; fulfill, ship, and deliver products; operate and maintain the Site; troubleshoot and enhance functionality.
2. Customer Support & Communications – respond to inquiries; send service messages (e.g., order confirmations, shipping updates, account notifications).
3. Personalization – tailor content, product recommendations, and experiences.
4. Marketing & Promotions – send newsletters, special offers, abandon‑cart reminders, and product education consistent with your preferences and applicable law.
5. Analytics & Performance – understand usage, improve products and services, and develop new features.
6. Security & Fraud Prevention – protect the Site, our business, and users; detect, investigate, and prevent fraudulent or illegal activity.
7. Legal & Compliance – comply with legal obligations; enforce our terms; defend our rights.
8. With Your Consent – for any other purpose we disclose at the time of collection and for which you consent.

3) COOKIES & TRACKING TECHNOLOGIES

We (and our partners) use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, analyze traffic, and personalize ads. You can manage cookies via your browser settings. If you block certain cookies, some Site features may not function properly.

Where required by law, we will request your consent before setting non‑essential cookies. You may also opt out of certain interest‑based advertising through industry tools such as the DAA (aboutads.info/choices) or NAI (optout.networkadvertising.org). Your browser may support Global Privacy Control (GPC) signals; where applicable, we honor them for opt‑out of sale/sharing.

4) DISCLOSURE OF INFORMATION

We may disclose information as follows:

• Service Providers/Processors – to vendors who perform services for us (e.g., website hosting, payment processing, fulfillment and logistics, customer support, analytics, marketing, and review collection/display). These parties process information on our behalf under appropriate agreements.
• Advertising/Analytics Partners – to help us measure performance and deliver relevant marketing, subject to your choices and applicable law.
• Business Transfers – in connection with a merger, acquisition, financing, or sale of all or a portion of our business.
• Legal & Safety – to comply with law or legal process, respond to lawful requests, or protect rights, property, or safety of Le Monet, our users, or others.
• With Your Direction or Consent – as you may request.

We may share aggregated or de‑identified information that cannot reasonably be used to identify you.

5) RETENTION

We retain information for as long as necessary to fulfill the purposes outlined in this Policy, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose.

6) YOUR PRIVACY CHOICES

• Marketing Emails/SMS – You may opt out of marketing emails by clicking “unsubscribe” in our emails or contacting us. (For SMS, reply STOP.) You will still receive transactional messages (e.g., order/shipping).
• Cookies/Tracking – Manage cookies via your browser or device settings; see Cookies & Tracking above. Where applicable, set a GPC signal.
• Access/Deletion/Correction – See Your Rights below for jurisdiction‑specific rights and how to exercise them.

If you have questions about your preferences, contact us at lemonetbeauty@gmail.com.

7) YOUR RIGHTS (U.S. STATE LAWS & INTERNATIONAL)

Depending on your location, you may have the right to access, correct, delete, port, or limit/opt out of certain processing of your personal information, including the right to opt out of “sale” or “sharing” (as defined by applicable U.S. state privacy laws) and targeted advertising.

• California (CPRA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Virginia (VCDPA): You may request access, correction, deletion, portability, and opt out of sale/sharing/targeted advertising. We do not provide discriminatory treatment for exercising your rights. We recognize Global Privacy Control (GPC) signals where applicable.
• EEA/UK (GDPR): Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and data portability. Where we rely on consent, you may withdraw it at any time. You also have the right to lodge a complaint with your local supervisory authority.

How to Submit a Request: Email lemonetbeauty@gmail.com with the subject line “Privacy Request” and tell us which right(s) you want to exercise. We will verify your identity as required by law before fulfilling your request. Authorized agents may submit requests where permitted by law.

Opt‑Out of Sale/Sharing: If we engage in activities that constitute a “sale” or “sharing” under applicable law (e.g., certain advertising cookies), you may opt out through cookie controls or by contacting us. Where required, we will provide a “Do Not Sell or Share My Personal Information” link on our Site.

Financial Incentives: If we offer programs such as discounts or rewards in exchange for your personal information (e.g., joining our email list), we will describe the material terms at sign‑up, including how to opt out and how the value of the incentive is calculated.

8) SECURITY

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure. Use the Site at your own risk.

9) CHILDREN’S PRIVACY

The Site is not directed to children, and we do not knowingly collect personal information from children under 13 (or other age as defined by local law). If we learn that a child has provided personal information to us, we will delete it.

10) INTERNATIONAL TRANSFERS

We are based in the United States and process information in the U.S. and other countries that may have different data protection laws than your country. Where required, we implement appropriate safeguards for cross‑border transfers.

11) THIRD‑PARTY SERVICES

Our Site integrates with third‑party platforms to operate our store and marketing (for example, Shopify for ecommerce operations; payment processors to handle transactions; email/SMS platforms for communications; review platforms to request and display reviews; and analytics/advertising partners). These parties have their own privacy practices; we encourage you to review their policies.

12) CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where required by law, notify you or obtain consent.

13) CONTACT US

If you have questions about this Policy or our privacy practices, contact us:

• Email: lemonetbeauty@gmail.com
• Phone: (925) 289‑8677

You may also reach us by mail at an address we provide upon request via email.

SUPPLEMENTAL CALIFORNIA NOTICE (CPRA)

For California residents, the following additional disclosures apply:

Categories Collected: Identifiers (e.g., name, email, IP address), customer records (e.g., billing/shipping info), commercial information (e.g., purchases, cart data), internet/network activity (e.g., browsing, interactions), and inferences (e.g., preferences). We do not collect precise geolocation, biometric, or sensitive personal information other than what is necessary to provide the services (e.g., account authentication).

Sources: You, your device/browser, ecommerce/marketing platforms, analytics/advertising partners.

Purposes: As described in How We Use Information above (e.g., to provide services, personalization, marketing, analytics, security, and compliance).

Disclosures for Business Purposes: We disclose the categories above to service providers and contractors (e.g., hosting, fulfillment, payment processing, analytics, marketing) under written contracts.

“Sale”/“Sharing” & Targeted Advertising: We do not sell personal information for money. We may share identifiers, internet activity, and inferences with advertising/analytics partners to deliver more relevant ads; under CPRA this may be considered a “sale” or “sharing.” You may opt out via cookie settings, GPC, or by contacting us.

Data Retention: We retain information as needed for the purposes stated and as required by law; retention periods vary by data type.

Your Rights & Requests: Access, deletion, correction, portability, and opt‑out of sale/sharing/targeted advertising. Submit requests to lemonetbeauty@gmail.com with the subject “California Privacy Rights Request.” We will verify your identity and respond within statutory timelines.

Non‑Discrimination: We will not discriminate against you for exercising your CPRA rights.

Thank you for trusting Le Monet with your information.