Return Policy

At Le Monet, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

Due to the personal care nature of our products, we only accept returns of unused, unopened items in their original packaging within 30 days of delivery.

To request a return, please email lemonetbeauty@gmail.com with your order number and the reason for your return. If your return is approved, we'll provide instructions for sending your item back.

A $5.99 flat-rate return shipping fee will be deducted from your refund for eligible returns. Return shipping fees are waived if your item arrives damaged, defective, or you receive the wrong product.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at lemonetbeauty@gmail.com. Please include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method, less the applicable return shipping fee (if any).

Please allow 5–10 business days for your financial institution to process your refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of our error.

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please return your eligible product for a refund and place a new order.

Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Gift cards
• Clearance or final sale items
• Products damaged due to misuse, improper storage, or normal wear

Contact Us

If you have any questions about this Return Policy, please contact us at:

Email: lemonetbeauty@gmail.com